REFUND AND RETURNS POLICY

At SIPSALIZ, we prioritize your satisfaction. If you are not completely happy with your purchase, we offer a flexible refund and returns policy.

1. Eligibility for Returns

  • Items must be returned within 30 days of purchase.
  • Products must be unused, in their original condition, and in the original packaging.

2. Non-Returnable Items

Certain items, such as personalized or final sale products, are not eligible for returns unless defective.

3. Refund Process

  • Refunds will be issued to the original payment method.
  • Once we receive your return, processing may take up to 10 business days.

4. Return Shipping

  • Customers are responsible for return shipping costs unless the product is defective or damaged upon arrival.
  • Contact info@sipsaliz.com for assistance in generating a return label.

5. Exchanges

We accept exchanges for identical or similar items, subject to availability. Contact us to facilitate this process.

EFFECTIVE DATE: December 3, 2024